Terms of use

These terms of use ("terms") govern your use of koraldigital.com (the "website") and the Koral Digital client portal (the "portal"), which are operated by Koral Digital, based in Frisco, Texas ("Koral Digital," "we," "us" or "our"). By using the website or portal, you agree to these terms. If you use the portal on behalf of an organization, you confirm that you are authorized to accept these terms for it.

Our privacy policy explains how we handle personal information and forms part of these terms.

You may use the website to learn about our services, read our articles and contact us. You agree to provide accurate information when you submit a form and not to submit information about other people without their permission.

We may change, suspend or discontinue any part of the website at any time.

Content on the website, including articles, examples and illustrative workflows, is general information about business operations and technology. It is not legal, tax, financial or compliance advice, and you should consult a qualified professional about your specific situation, particularly regarding consent requirements for text messages and email.

Examples on the website are illustrative and are not presented as results achieved for any client. We do not guarantee any particular outcome from using our website or services, including more leads, more booked appointments, higher revenue or search engine rankings. Results depend on many factors outside our control.

Our consulting, implementation and support services are provided only under a separate written proposal, statement of work or services agreement between Koral Digital and the client. That agreement sets out the scope, deliverables, fees, payment terms, timelines and any service-specific terms.

Any prices or package descriptions on the website are indicative, are subject to scope and do not constitute an offer. If these terms conflict with a signed services agreement, the services agreement controls for the services it covers.

Portal access is by invitation only. You are responsible for keeping your sign-in methods secure, for activity that occurs under your account, and for notifying us promptly at contact@koraldigital.com if you suspect unauthorized access.

An organization's account owner may invite or remove members of that organization and is responsible for ensuring that each invited person is authorized to see the organization's information. We may suspend or disable access to protect the portal, our clients or others, or when an engagement ends, and we will try to give reasonable notice where practical.

When using the website or portal, you agree not to:

• Attempt to access accounts, organizations, files or data that you are not authorized to access, including by altering links or identifiers.
• Probe, scan or test the vulnerability of our systems, or interfere with their operation, without our written permission.
• Upload malware or any file you do not have the right to share.
• Upload payment card numbers, government identification numbers, health information or similar sensitive data unless we have agreed in writing to handle it.
• Use automated means to scrape the website or portal, or submit spam through our forms.
• Use the website or portal in violation of any law or the rights of others.

Project plans, documents, updates, proposals and other materials in the portal are confidential to Koral Digital and the client organization they relate to. Portal users agree to use that content only for the engagement and not to share it outside their organization without permission, except as required by law.

We treat client content in the portal as confidential and make it available only to authorized members of that client's organization and to Koral Digital personnel who need it to provide services. A signed services agreement may contain additional confidentiality terms, which control where they apply.

The website, the portal, and our content, design, logos and branding are owned by Koral Digital or our licensors and are protected by intellectual property laws. You may view and print pages for your own internal business use, but you may not copy, modify or redistribute our content or branding without permission.

You keep ownership of the content and files you upload to the portal. You give us permission to host, copy and process that content as needed to operate the portal and provide our services to you. Ownership of deliverables created during an engagement is governed by the applicable services agreement.

Our work often involves software you license from other companies, such as CRMs, phone systems, scheduling tools, email and text messaging platforms, and integration platforms. Your use of those tools is governed by your agreements with those vendors, and you are responsible for maintaining your accounts, licenses and any required consents with them.

We do not control third-party tools and are not responsible for their availability, changes to their features or pricing, or their handling of data. Mentioning a product on the website does not imply a partnership with, or endorsement by, its vendor.

The website and portal are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the website or portal will be uninterrupted, error-free or free of harmful components.

To the fullest extent permitted by law, Koral Digital will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or business opportunities, arising out of or related to your use of the website or portal, even if we have been advised of the possibility of those damages.

To the fullest extent permitted by law, our total liability for any claim arising out of or related to the website or portal is limited to one hundred U.S. dollars (US$100). Liability related to paid services is governed by the applicable services agreement. Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you.

You agree to indemnify and hold harmless Koral Digital from claims, losses and expenses, including reasonable attorneys' fees, arising out of your misuse of the website or portal, content you upload, or your violation of these terms or of any law or third-party right.

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute arising out of or related to these terms or your use of the website or portal will be brought in the state or federal courts located in Texas, and you consent to the jurisdiction of those courts, unless a signed services agreement provides otherwise.

We may update these terms from time to time. When we do, we will revise the "last updated" date on this page. Your continued use of the website or portal after an update means you accept the revised terms. If you do not agree, please stop using the website and portal.

Questions about these terms can be sent to contact@koraldigital.com. Koral Digital is based in Frisco, Texas.